One Platform for Complete Workforce Control Learn More

Adding Incidents

This tutorial guides you through managing incident records in OfficeOne

Go to app.office1solution.com

1. Introduction

You will learn how to add, edit, and save incident details effectively.

Jump to this step in video

2. Access Incident Management

Click “Incidents” to open the incident management section.

3. Initiate New Incident Entry

Click “Add New” to start creating a new incident record.

4. Open Incident Date Field

Click “Enter Incident Date” to specify when the incident occurred.

5. Enter Incident Date

Jump to this step in video

6. Open Shift Selection

Click “Select Shift” to choose the relevant work shift for the incident.

7. Choose Work Shift

Jump to this step in video

8. Access Additional Fields

Fill all the required details.

9. Describe Incident Details

Jump to this step in video

10. Save Incident Record

Click “Save” to store the new incident information.

11. Open Incident Options

Click here to access further incident management options.

12. View Incident Details

Click “View” to see the full details of the incident record.

13. Cancel Current Action

Click “Cancel” to exit from the screen

14. Access Edit Mode

Click here to enable editing of the incident record.

15. Select Edit Option

Click “Edit” to modify the incident information.

16. Select Incident Description

Edit the required informatio

17. Update Incident Description

Jump to this step in video

18. Save Updated Incident

Click “Save” to apply the changes to the incident record.

You have successfully managed incident records by adding new entries, viewing details, editing descriptions, and saving updates in OfficeOne.